Fix Video/Music Error 0xc00d36c4 on Windows 10

Error Code 0xc00d36c4 occurs while playing Music or a Video file on Windows PC. Windows users have reported this error which prevents them from opening an mp4 video file on their system.

The majority of the users are facing this error in Windows Media Player. Some Users even said the error 0xc00d36c4 occurs while trying to play music.

Users are presented with a message box that says, “Can’t play. The File isn’t playable. That might be because the file type is unsupported, The file Extension is incorrect, or the file is corrupt.


Fix 0xc00d36c4


The message box also gives you the code 0xc00d36c4 to learn more about it, if you want.

It also gives a lot of information along with the code, which provides you with a rough idea of what might have gone wrong and why you can’t play the file.


How to fix Error code 0xc00d36c4 while playing video


While there can be many reasons why you got the error in the first place, thankfully, you can try a few things.

We have a list of things that you can do on your own to fix the 0xc00d36c4 error and hopefully play your desired video without any issue.


Method 1: Use Different Media player to fix 0xc00d36c4 .

As the error message itself says your media player does not support the file type. We will try to play the file using different media player.

If you are using Windows Media player and getting error 0xc00d36c4 each time, you try to open an mp4 file. You will have to use Another media player like VLC media player.

I recommend VLC media player because it is free and it is widely used. Also, VLC player supports almost all File formats.

Simply opening your file using VLC player can solve your problem.

If you already have VLC player, right click on the file you are trying to play and click on Open with, Then select VLC player.

If you do not have a VLC player installed on your system, you might want to download and install it from the official site > Videolan.

Let us know in the comments below if this method solves the code 0xc00d36c4 issue for you or not.


Method 2: Copy-paste the file in HDD/SSD and Play

If you are trying to play the file directly from the pendrive or a DVD, then try to Transfer the file in your HDD or SSD.

The file might not play if it is in your Pendrive or DVD. A simple solution for this is to try and play it by having it in your Hard disk.

So, Transfer the file to your system and see if this helps to fix 0xc00d36c4.


Method 3: Try playing the file on Different PC.

If none of the above-mentioned Methods works for you to get rid of error 0xc00d36c4, Try and use a different pc and see if the file plays.

Chances are the file that you are trying to open is corrupt and can not be played on your system.

To confirm this you will try and play the file on your another system or on your friend’s PC.

If the file fails to play on another system, the file itself is corrupt.

You have no other option but to forget about it. OR if its a video or a movie, Try to get another copy of it.


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