Are you Getting Error 0xc00d36c4 while trying to play an mp4 video file on your favorite Media player? If your answer is Yes, then you are in the right place.
Today we will show you how to fix this error on your own. Most of the Windows Users who try to play a video file are stopped with 0xc00d36c4 error.
The Exact error box reads, “Can’t Play, Try Playing something else. This Item’s File format may be unsupported.” The Message box shares some more additional information about the error, like “The File Extention may be incorrect, or the file is corrupted.” The error message box also gives you the 0xc00d36c4 error code for your reference.
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Reasons for 0xc00d36c4 Error
You might be wondering why I am getting this error when I am simply trying to play a video file. Right? Well, the error message box reveals a few of them.
Below are some of the reasons for this error.
- Corrupt file.
- Unsupported file format.
- Outdated USB Controller Drivers
- Problem with your Pendrive.
How to fix 0xc00d36c4 mp4 Error
Now that you know possible reasons why you are getting this error, it is easy to try and fix it on your own.
We will be trying few things to get rid of the error message, and next time, you will be able to play your favorite video seamlessly.
Below are some of the methods that you can use one by one to fix the 0xc00d36c4 error.
Method 1: Change your Media Player.
Try using another media player to play the same video. Many times this little trick may come in handy and might solve your issue.
For e.g., If you are using a Windows Media player to play an mp4 video and getting the error 0xc00d36c4, Try using VLC player.
The VLC media player is free to use and supports almost every file format that exists. If you are already Using VLC and still having this issue, then you can proceed to method no. 2 mentioned below.
Method 2: Copy-paste file to your System Hard disk
This method is for those users who are using a Pendrive/USB Drive to open the file.
Many a time, Directly playing a video from your USD Drive may cause problems. To fix this, All you have to do is copy-paste that file to your hard disk drive like “d” drive.
Once you have the video file on your hard disk, it’s time to open it, see if this fixes the 0xc00d36c4 problem for you or not.
Method 3: Update USB Controller Drivers.
Once again, if you are using your USD Drive to play the video on your PC and getting error code 0xc00d36c4 Then, Try and update the USB Controller Drivers.
To Update USB Drivers, follow the below steps.
- Right-click on Start button > Click on Device Manager.
- The device manager window will open up.
- Now at the bottom, Expand Universal Serial Bus Controller.
- Right-click on Every option and click on Update Drivers.
If you have outdated drivers, this method will update your drivers.
Hopefully, by now, you have fixed the issue of 0xc00d36c4 while playing the mp4 video.
If none of the above-mentioned methods works, you can also try to change the file format. You can use VLC media player to do so.